How can we help?
Answers to the questions people ask most. If yours isn’t here, write to us: a real person reads every message.
Common questions
Google says “Access blocked” or “This app isn’t verified”
Make sure the App Store version of Yield is up to date, then try again. Yield only asks for read-only AdMob and AdSense access; if your organisation’s Google Workspace blocks third-party apps, your administrator has to allow Yield first.
I connected my account but see no AdMob or AdSense data
On Google’s permission screen, both the AdMob and AdSense boxes need to be ticked. Remove the account in Settings and connect it again, ticking both. Yield also needs the Google account that owns the publisher account, or one that has been added as a user to it.
The numbers differ from the AdMob or AdSense console
Google’s figures are estimates that are updated during the day and finalised a few days later, so a fresh refresh can differ from a page you loaded earlier. Yield uses your account’s reporting time zone; if you chose a different currency in Settings, amounts are converted with Google’s daily exchange rates.
Today’s earnings look low
Google reports today’s earnings with a delay of a few hours, and AdSense publishes some figures only once a day. The day’s projection takes that into account; check again later in the day.
Widgets or alerts are not updating
Widgets and alerts refresh in the background, when iOS allows it. Open Yield once so it can refresh, make sure Background App Refresh is on for Yield, and that notifications are allowed for the alerts. On the Mac, alerts arrive while Yield is running.
How do I export my data?
With Yield Pro, tap Export (the share icon) at the top of Overview, Reports, Trends or any detail screen, and choose a PDF report, an Excel workbook or a CSV file.
Restore or manage Yield Pro
Yield Pro is tied to your Apple Account: tap Restore purchases in Settings on a new device. To change or cancel the plan, open Settings → your name → Subscriptions on iPhone or iPad, or the App Store → your account → Subscriptions on the Mac. Refunds are handled by Apple at reportaproblem.apple.com.
Remove Yield’s access to my Google account
In Yield’s Settings, remove the account: the app deletes its cached data and revokes its access. You can also revoke it from myaccount.google.com/connections.